COVID-19 Emergency Rental Assistance Program

About the Program


Due to the volume of existing applications, our funding allocation will run out before we are able to fund all existing applications, and any new applications will likely not be funded.

We will keep all applications on file, and we may be able to fund these in the future if we receive an additional funding allocation. 

The Rental Assistance Program is available to Chicago renters who have been financially impacted by the COVID-19 pandemic.


An “eligible household” is defined as a rental household in the City of Chicago in which at least one or more individuals meets the following criteria:

  • Qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19;
  • Demonstrates a risk of experiencing homelessness or housing instability; and,
  • Has a household income at or below 80% of the area median.
Available Assistance

Eligible households may receive up to 12 months of assistance, plus an additional 3 months if the grantee determines the extra months are needed to ensure housing stability and grantee funds are available. The payment of existing housing-related arrears that could result in eviction is prioritized. Assistance will be provided to reduce rental arrears before providing assistance for future rent payments. Future rent assistance will be provided for only up to three months at a time. Households may re-apply for additional assistance at the end of the three-month period.


Contact Us
Monday – Friday | 8am – 6pm


Contact Us
Monday – Friday | 8am – 6pm

Are you missing documents on your case?

After your case is reviewed, a Rent Relief Case Auditor may send you an email requesting additional documents are needed to confirm application completion. Please log into the portal and upload the documents requested. If you cannot locate a link that will allow you to add the document, please respond to the email request and attach the document requested. The Rent Relief Case Auditor will upload the document for you. Please do not contact the Rent Relief Case Auditors or All Chicago for case status updates via email, all updates can be viewed online in the portal on the case summary page and cannot be provided via an email request.

Assisting Agencies

All Chicago has provided a number of agencies to assist you in entering your application if you are unable to do so due to limited access to technology to access the registration portal. Please review from the list below to locate your closest Assisting Agency location.

  • Catholic Charities, 2601West Marquette Road, Chicago IL 60629, 312-655-7700
  • Heartland Human Care Services, 4419 North Ravenswood Avenue, Chicago IL 60640, 312-660-1300
  • Lawyers Committee for Better Housing, 33 North Lasalle Street, Chicago IL 606202, 312-347-7600
  • Phalanx Family Services, 837 West 119th Street, Chicago IL 606243, 773-291-1086
  • Spanish Coalition for Housing, 922 N. Pulaski Rd Chicago, IL. 60639 (773) 342-7575
  • Spanish Coalition for Housing, 9010 S. Commercial Ave. Chicago, IL. 60617 (773) 933-7575

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