Emergency Rental Assistance Program (ERAP) Software
Turnkey solution for applications, case management, payments and staffing
More than 28 states, counties and cities use Rent Relief to manage more than $1.5B in funding. Rent Relief is a complete software and service solution that's fast to set up and scales to your local needs.
Getting grant funds out into the community quickly is central to our COVID-19 economic recovery efforts. Rent Relief expedites the payment transfer process with its built-in payment processor. This all-in-one solution approach is critical to managing ERAP efficiently and securely.
Rent Relief can help your organization solve ERAP challenges, such as:
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- Managing a sudden rush of applications
- Prioritizing incoming applications
- Ensuring compliance and minimizing fraud
- Supporting tenants & landlords throughout the process
- Ensuring timely disbursement of funds
- Effective marketing to educate tenants & landlords
Single vendor ERAP management
Rent Relief centralizes four core ERAP components into one platform:
Online access for tenants, tenant representatives and landlords
Built-in language translation
Mobile-friendly and based on mature & proven technology
Built-in call center dashboard
Available to in-house or third-party call center staff
Optional Yardi call center service
Built in case management platform
Available to in-house or third-party case management staff
Optional Yardi case management service
Built-in funding dashboard
Native payment processing engine
Efficient transfer of funds within 24 hours of approval
Based on mature and proven service: $9B in monthly payment transfers
The benefits of Rent Relief
View funds available, disbursed and in-process at any time
Detect and act on fraud before payments are made
Simplify reporting with complete compliance data on demand
Provide mobile access for tenants, landlords and proxies
Create collaborative opportunities between regional agency partnerships
Expedite staff proficiency with online training content
Minimize impact on IT hardware or staff resources with a cloud-based solution
Get everything you need for ERAP from a single vendor
Save time on training, implementation, configuration and program management
Scale solution components based on your organizational requirements
Let us know how we can help you manage available funds for your jurisdiction.
What is the Emergency Rental Assistance Program?
The Emergency Rental Assistance Program (ERAP) provides funds to assist households unable to pay rent and/or utilities due to the ongoing pandemic.
The federal stimulus package passed in December 2020 allocated $25 billion to emergency rental assistance (ERA1). Then the $1.9 trillion stimulus package approved in March 2021 set aside $21.55 billion (ERA2), resulting in a total of more than $46 billion available to tenants that have been negatively impacted by COVID-19.
Funds are provided directly to states, territories, local governments and Native American tribes to administer to eligible households through rental assistance programs. Eligible households may receive up to 12 months of assistance, plus an additional three months if needed dependent on the availability of funds.
Applications for emergency rental assistance may be submitted by either a tenant or a landlord on behalf of that tenant through programs established by grantees. In general, funds will be paid directly to landlords and utility providers. If a landlord does not wish to participate, funds may be paid directly to the tenant.
How can Emergency Rental Assistance Program software help?
ERAP software can help states, counties, cities and other grantees streamline the application, approval, distribution and audit process. Cloud-based emergency rental assistance software provides the accessibility and transparency that grantees need to more effectively disburse funds to help households in need of rent relief.
What is Rent Relief?
Rent Relief is ERAP software built to help state and local agencies manage and distribute funds. With Rent Relief, tenants can apply for coronavirus rent relief online and view their application status in real time. Landlords can also apply on behalf of their tenants. Agencies can more efficiently process applications and distribute emergency rental assistance funds.
Rent Relief software works from anywhere to give you complete transparency into funds available, in process and disbursed. It’s simple to use, increases efficacy and decreases fraud. Rent Relief improves the audit and review process with easily accessible analytics and reporting.
How can Rent Relief assist nonprofits?
If you are a nonprofit administering a rental assistance program for a state, county or city, your organization can get up to speed quickly with Rent Relief. Our ERAP software is easy to learn and use, and there are no upfront costs. You will get training and support from the dedicated Rent Relief team, allowing you to focus on community outreach and engagement.
What other Relief solutions does Yardi have?
Yardi is pleased to support HAF with our Mortgage Relief solution.