Emergency Rental Assistance Program (ERAP) Software

Software for state and local agencies to manage emergency rental assistance programs

A single repository for applications across all localities and agencies, providing full transparency into engagement and available funds

Rent Relief simplifies and streamlines the process of receiving financial aid for tenants and landlords affected by the current coronavirus pandemic, as well as giving agencies and states the visibility they need for fast and accurate approvals.


  • Applicant/tenant and landlord portals
  • Case management
  • Application validation
  • Fraud protection
  • Role based security
  • Payment distribution

How it works

The benefits of Rent Relief


View funds available, disbursed and in-process

Track applications, eligibility and touchpoints with tenants and landlords

Track touchpoints and outcomes with tenants and landlords


Offer online and mobile application process for tenants and landlords

Enable different administrative agencies to support tenants

Train administrators quickly and easily for faster time to scale


Ensure applications are processed and funds are disbursed appropriately

View and send reports to oversight agencies for audit purposes

Detect and act on fraud before payments are made

Cloud-Based Software

Eliminate the need for IT infrastructure updates with a

cloud-based system

Allow administrators to come up to speed quickly

Audit and review with reporting and analytics

Let us know how we can help you manage available funds for your jurisdiction.

Schedule a demo


What is the Emergency Rental Assistance Program?

The Emergency Rental Assistance Program (ERAP) provides funds to assist households unable to pay rent and/or utilities due to the ongoing pandemic.

The federal stimulus package passed in December 2020 allocated $25 billion to emergency rental assistance. Then the $1.9 trillion stimulus package approved in March 2021 set aside $21.55 billion, resulting in a total of more than $46 billion available to tenants that have been negatively impacted by COVID-19.

Funds are provided directly to states, territories, local governments and Native American tribes to administer to eligible households through rental assistance programs. Eligible households may receive up to 12 months of assistance, plus an additional three months if needed dependent on the availability of funds.

Applications for emergency rental assistance may be submitted by either a tenant or a landlord on behalf of that tenant through programs established by grantees. In general, funds will be paid directly to landlords and utility providers. If a landlord does not wish to participate, funds may be paid directly to the tenant.

How can Emergency Rental Assistance Program software help?

ERAP software can help states, counties, cities and other grantees streamline the application, approval, distribution and audit process. Cloud-based emergency rental assistance software provides the accessibility and transparency that grantees need to more effectively disburse funds to help households in need of rent relief.

What is Rent Relief?

Rent Relief is ERAP software built to help state and local agencies manage and distribute funds. With Rent Relief, tenants can apply for coronavirus rent relief online and view their application status in real time. Landlords can also apply on behalf of their tenants. Agencies can more efficiently process applications and distribute emergency rental assistance funds.

Rent Relief software works from anywhere to give you complete transparency into funds available, in process and disbursed. It’s simple to use, increases efficacy and decreases fraud. Rent Relief improves the audit and review process with easily accessible analytics and reporting.

How can Rent Relief assist nonprofits?

If you are a nonprofit administering a rental assistance program for a state, county or city, your organization can get up to speed quickly with Rent Relief. Our ERAP software is easy to learn and use, and there are no upfront costs. You will get training and support from the dedicated Rent Relief team, allowing you to focus on community outreach and engagement.

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