Emergency Rental Assistance Program (ERAP) Software

Turnkey solution for applications, case management, payments and staffing

More than 15 states, counties and cities use Rent Relief to manage more than $1B+ in ERAP funding. Rent Relief is a complete software and service solution that's fast to set up and scales to your local needs.

Getting grant funds out into the community quickly is central to our COVID-19 economic recovery efforts. Rent Relief expedites the payment transfer process with its built-in payment processor. This all-in-one solution approach is critical to managing ERAP efficiently and securely.

Seila Mosquera-Bruno Commissioner, Connecticut Department of Housing

Rent Relief can help your organization solve ERAP challenges, such as:

  • Managing a sudden rush of applications
  • Prioritizing incoming applications
  • Ensuring compliance and minimizing fraud
  • Supporting tenants & landlords throughout the process
  • Ensuring timely disbursement of funds
  • Effective marketing to educate tenants & landlords

Single vendor ERAP management

Rent Relief centralizes four core ERAP components into one platform:

Application Portals

Online access for tenants, tenant representatives and landlords

Built-in language translation

Mobile-friendly and based on mature & proven technology

Call Center

Built-in call center dashboard

Available to in-house or third-party call center staff

Optional Yardi call center service

Case Management

Built in case management platform

Available to in-house or third-party case management staff

Optional Yardi case management service

Payment Transfers

Built-in funding dashboard

Native payment processing engine

Efficient transfer of funds within 24 hours of approval

Based on mature and proven service: $9B in monthly payment transfers

How it works

The benefits of Rent Relief

Transparency

View funds available, disbursed and in-process at any time

Detect and act on fraud before payments are made

Simplify reporting with complete compliance data on demand

Efficiency

Provide mobile access for tenants, landlords and proxies

Create collaborative opportunities between regional agency partnerships

Expedite staff proficiency with online training content

Minimize impact on IT hardware or staff resources with a cloud-based solution

Simplicity

Get everything you need for ERAP from a single vendor

Save time on training, implementation, configuration and program management

Scale solution components based on your organizational requirements

Let us know how we can help you manage available funds for your jurisdiction.

Schedule a demo

FAQ

What is the Emergency Rental Assistance Program?

The Emergency Rental Assistance Program (ERAP) provides funds to assist households unable to pay rent and/or utilities due to the ongoing pandemic.

The federal stimulus package passed in December 2020 allocated $25 billion to emergency rental assistance (ERA1). Then the $1.9 trillion stimulus package approved in March 2021 set aside $21.55 billion (ERA2), resulting in a total of more than $46 billion available to tenants that have been negatively impacted by COVID-19.

Funds are provided directly to states, territories, local governments and Native American tribes to administer to eligible households through rental assistance programs. Eligible households may receive up to 12 months of assistance, plus an additional three months if needed dependent on the availability of funds.

Applications for emergency rental assistance may be submitted by either a tenant or a landlord on behalf of that tenant through programs established by grantees. In general, funds will be paid directly to landlords and utility providers. If a landlord does not wish to participate, funds may be paid directly to the tenant.

How can Emergency Rental Assistance Program software help?

ERAP software can help states, counties, cities and other grantees streamline the application, approval, distribution and audit process. Cloud-based emergency rental assistance software provides the accessibility and transparency that grantees need to more effectively disburse funds to help households in need of rent relief.

What is Rent Relief?

Rent Relief is ERAP software built to help state and local agencies manage and distribute funds. With Rent Relief, tenants can apply for coronavirus rent relief online and view their application status in real time. Landlords can also apply on behalf of their tenants. Agencies can more efficiently process applications and distribute emergency rental assistance funds.

Rent Relief software works from anywhere to give you complete transparency into funds available, in process and disbursed. It’s simple to use, increases efficacy and decreases fraud. Rent Relief improves the audit and review process with easily accessible analytics and reporting.

How can Rent Relief assist nonprofits?

If you are a nonprofit administering a rental assistance program for a state, county or city, your organization can get up to speed quickly with Rent Relief. Our ERAP software is easy to learn and use, and there are no upfront costs. You will get training and support from the dedicated Rent Relief team, allowing you to focus on community outreach and engagement.

What other Relief solutions does Yardi have?

Yardi is please to support HAF with our Mortgage Relief solution and plans to support small business relief.

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